Your menu system sucks. You offer two options, neither of which apply to me. When I’m frozen due to indecision, you offer me the two options again.
Thankfully, jamming 0 enough times took me to a human being. Not so thankfully, she proceeded to send me through to another phone tree.
Sigh.
- joel
p.s. It would not be in the spirit of this blog to mention that when I did get through to a human being, he was extremely helpful and got me taken care of right away. So I won’t.
joelboonstra
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bultman
petergreen
jonathanlaughlin